A small service fee may be applied per ticket at checkout — depending on how the event organiser chooses to structure their pricing.

This means:

• The fee can be paid by the guest
• Shared between the guest and organiser
• Or fully absorbed by the organiser

You'll always see the exact final price before you pay — no surprises. The fee covers:

You'll see the exact fee on the checkout summary before you confirm. Free tickets never incur a service fee.

Listing an event on VinePass is built around a single, transparent per-ticket booking fee. That's it.

• ✓No upfront costs
• ✓No monthly fees
• ✓No hidden charges
• ✓No long-term contracts
• ✓Flexible per-ticket booking fee options
• ✓Choose how fees are applied (guest pays, split, or absorb)
• ✓Free tickets cost you nothing

The current per-ticket fee structure is shared with you during onboarding and shown alongside every payout statement. Talk to us if you're running a high-volume series — we're happy to discuss.

Refunds

Event organisers set their own refund policies. Where a refund is granted on the ticket price, the booking fee remains non-refundable as it covers payment processing and ticket delivery costs already incurred.