VinePass

Cookie Policy

Effective Date: May 2026

1. What Are Cookies?

Cookies are small text files that a website stores on your device. We use them to keep you signed in, remember your preferences, and understand how VinePass is used so we can improve it.

2. Essential Cookies

Essential cookies are required for the website to function. These cannot be disabled without breaking core functionality such as login and checkout.

3. Login & Session Cookies

Once signed in, VinePass sets HTTP-only authentication cookies (access_token and refresh_token) so you stay logged in across pages without re-entering your credentials. These cookies are set with the Secure and SameSite flags and are not accessible from JavaScript.

4. Analytics Cookies

VinePass uses Plausible Analytics — a privacy-friendly analytics service that does not use cross-site tracking cookies and does not collect personal data. We collect aggregate metrics (page views, browser, device type) to understand which experiences resonate with our visitors.

5. Plausible Analytics Tracking

Plausible does not use third-party cookies, does not fingerprint visitors, and is compliant with the GDPR, ePrivacy Directive and South Africa's POPI Act. No data is sold or shared with advertisers.

6. How to Manage Cookies

You can control or delete cookies through your browser settings. Note that disabling authentication cookies will sign you out and prevent checkout completion. We do not use marketing cookies; there is nothing tracking you across other websites.

7. Questions

For any cookie-related question, email info@vinepass.co.za.

Registered Company Details

VINEPASS (Pty) Ltd

Registration Number: 2026/412801/07

Registered in South Africa

Contact: info@vinepass.co.za

Ticket support: tickets@vinepass.co.za

Website: www.vinepass.co.za

A note about cookies

We use essential cookies to make VinePass work. With your permission, we'd like to use anonymised analytics to improve the experience. You can change this anytime.